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FAQ

Frequently Asked Questions

Since 1948, Tipton Linen has been providing quality linens and uniforms to healthcare, hospitality, and industrial customers across the Heartland.

Tipton Linen is family/locally owned and operated. We understand the importance of building value and maintaining long-term customer partnerships. That’s why we work so hard to do what’s right for our customers even when that might not be what’s best for the company. We can do that because we are family owned, and we can do it quickly—without the approval of a board or an executive committee.

A trained, professional Account Analyst will perform a free, no obligation needs analysis based on a thorough review of your facilities and in special consideration of your unique needs. Based on this analysis, your Account Analyst will design a customized solution designed to best meet your needs. If it’s for your facilities or for your staff, we will deliver an image enhancement solution guaranteed to improve employee satisfaction while fostering a positive consumer experience.

We have found that it is more effective to provide customers with physical product samples versus pictures in a catalog. In this rapidly changing environment, catalogs would quickly become obsolete as our product review board continually evaluates upgrades and trends to be sure we are always providing our customers with the best products available. Call us today and we’ll get some samples out to you! However, our most recent catalog is available for download on our website.

We provide customers with solutions based upon their unique needs. Given the opportunity to meet with you, we will jointly evaluate your needs and align them with appropriate products and service options in consideration of your pre-determined budget. Call us today to schedule a meeting!

When do you want to? We’re family owned, we’re flexible, and we’re ready to serve you based upon your schedule, not ours. However, if requesting “special or custom” items a small wait period may be requested.

As a service company, we strive to maintain focus on the rental services portion of our business. However, it is not uncommon for us to work with current customers who seek our assistance in purchasing specialty items.

We currently service 3,000 customers from St. Louis, MO. to Murray, KY. You can view an image of our coverage area map under the “service area” portion of our website.

We have a portfolio of references that we would be happy to share with you. Please contact us and we’ll provide you with a list of satisfied customers in your area. Or see our “testimonials” page.

Customers who have switched in the past have done so in consideration of the following: customer satisfaction, business image, storage, cleanliness, and environmental impact.

Benefits of Renting from Tipton Linen

We'll protect and enhance your image while you grow your business. We're all about finding a "Program Designed to Meet Your Needs" and delivering the following benefits:

  • Convenience. We see our customers valuable time and the hassle of cleaning, repair, and inventory by delivering fresh, clean textile items on a regular schedule.
  • Quality. Our experts specify the best fabrics and studies construction to ensure optimal performance with repeated use.
  • Appearance. Tipton Linen's merchandise is clean and crisp, offering our customers a professional image that pleases patients, guests, and customers.
  • Cleanliness. Our plant processes all of our merchandise to be non-allergenic and hygienically clean to satisfy the most discerning organizations.
  • Safety. Tipton Linen is OSHA and JCAHO compliant to ensure all of our customers meet specific legal and environmental work-place standards.
  • Savings. Because our customers do not have to spend money on labor, laundry equipment, supplies, merchandise, utilities, or storage, they can focus their attention on other areas to help grow their business.
  • Go Green. Customers gain the opportunity to reduce their own carbon footprint through by using "reusable products".