2023 Linen Service Evaluation. What to Ask The beginning of the year can mean different things to different people. To companies, however, it is an important time to rethink the decisions made during the previous year. It is a time to both purge ideas that didn’t work and figure out which ones are worth keeping. This includes the way you do linens and how you receive supply and maintenance services. For your 2023 linen service evaluation, here are the questions that you need to ask yourself:

How Much is the Service Actually Costing You?

If you think your linen service costs nothing more than the amount that appears on your monthly invoices, think again. The actual cost of your linen inventory and the service you get for it is far more extensive than that. And if you’re with the wrong linen service provider, you are on the losing end of a bargain and you may not know it yet. Any delay, mistake, or inferior service results can cost you your business. And these costs are higher than your invoice figures: productivity loss, customer retention, bad publicity, and employee loss.  When you reevaluate your current linen service provider, look into the costs that go far beyond what you can calculate. Rethink their position in your operations and start looking for alternatives.

Is the Quality Worth the Hassle?

There are many things by which you can judge the worth of a linen service provider. One of if not the most important of these standards is the quality of the products they provide. Linen rental services are attractive because they allow companies access to higher-quality items without the cost of an outright purchase. If your current service provider falls short on quality, then, they are no longer worth your time. Quality can also refer to the service you are getting. This can include everything from cleanliness to efficiency to overall convenience. When you are spending as much as you do on your facility’s linen service, you should get excellent, satisfying results with every aspect of it.

Is the Service Meeting Your Needs on Volume and Consistency?

One of the most important qualities of a good linen service is the flexibility they allow you when it comes to your inventory. This is especially important in businesses where linen demand fluctuations and unexpected surges are rather common – as in hotels and restaurants. Mix that with the supply chain issues most industries have experienced in the past few years and the case for flexible inventory management makes itself. Your linen service provider should help you consistently meet these needs. In fact, your linen service provider should craft a rental plan for your facility based on projected demands, fluctuations, and unexpected surges taken into account. If you find yourself, even once, looking elsewhere for solutions because your linen service provider falls short of your volume needs, you need to rethink.

Can You Trust Your Service Provider with Your Needs?

Linen services are designed to take some load off your back. As ideal as that sounds, that also means giving up control of certain key areas of your operations. And to whom you entrust your services is crucial.  Unless you can fully say, without an iota of doubt, that you can trust – truly and fully – your linen service provider, with your most important linen inventory, you shouldn’t go into the new year with the same company.

Talk to Tipton Linen about Your Options

Whether you’re on the fence about your current service provider, or you’ve decided to jump ship, you can talk to us! Call us at 1-800-533-5670 to speak with a rep who can help with your 2023 linen service evaluation. Additionally, you may also fill out this form for a free quote!